People schedule phone consults with me, Michael Bovee, to talk about debt and credit challenges and solutions. I have been doing these free consultations since 2004. The call is a free service designed to allow me to get details about your situation, and your goals, so that I can provide optimal feedback.
My experience and expertise is most helpful to those with problem debts. In other words, things are not going well for you financially, and you need a plan of action, or to understand all of the options that will help you deal with your situation.
You may have questions about a single collection issue from your past, or need a complex action plan outlined to deal with dozens of different accounts that you are struggling to resolve, and with an eye on your future.
I have the ability to provide actionable steps you can take to deal with debt today, or over a few years, and I can often do that in one brief phone call.
How I Deliver This Service
Some people have a single one off issue or question that I can answer, while others may need to work out solutions for multiple debt and credit challenges. I need an outline of your present debts, and will ask you about income and resources today, and that you can project over the next few months and years.
I will take those details and walk you through a process of elimination, using mostly math, to identify debt relief options that cannot work for you, or that would waste time and money. I then help you understand and focus on the direction that you can take to solve your debt problem.
If you have a simple, single issue, we may be off the phone in minutes. Most calls will go the full amount of scheduled time, and there are always ways you can follow up with me.
Why take the time to share with, and listen to my feedback?
I have been helping people solve debt problems since 1994, and full time since 1999. Some reasons to schedule a call and talk with me include:
- I sincerely care about you getting reliable feedback that you can make actionable decisions on. That is why I publish all of the guides I do on YouTube, on the CRN site, and elsewhere too.
- I know a ton about debt relief! I am a nationally recognized expert that other experts call when they have questions they cannot answer.
- I judge no one.
- I do not charge for the call. It is free!
You can call all manner of salespeople to talk to them about their brand of paid services. In fact, the process for most calls in the debt relief industry is to try to fit you in to the service they offer.
There are not many people with my skill set and experience. There are only a handful you can interact with for feedback online, and fewer still you can schedule time with on the phone in order to get actionable feedback.
Here is a brief video where I talk about what to expect from your consult with me.
I help people through phone consults everyday. I can help you too!
You can schedule a call, ask a question, or request a targeted settlement estimate using the links below.
Chelsea says
Hello Michael,
First I want to thank you for the help!
I recently disputed a closed credit card from over 9 years ago. (I did not know that this card was considered in good standing). I used Credit Karma and my reason for dispute I had selected option
“I believe this account it too old to be on my credit”.
2-3 weeks later the dispute is now over and the closed account remains on my credit report (as it should be). Only now it has remarks that say “Dispute resolved; consumer disagrees, account closed by consumer”
This credit account was closed in good standing and the credit limit was $300.
So my question is should that remark affect me getting an FHA home loan? This is only on my credit report & Can I get that remark removed? Because I never disputed the amount or card. I just didn’t know until after I disputed that it will stay for 10 years since it is in good standing. Hindsight is 20/20 :/ It’s stressing me out now. Because I did this to myself.
Michael Bovee says
I have seen disputes on negative items hold up an FHA loan, but not positives. Have you talked to a loan officer that does FHA loans about this? Please post an update with what you hear back.
Chelaea says
It did not affect the application process and our loan officer said I am in the clear! Now we are looking for our first home! Thank you!
Michael Bovee says
Great. Happy house hunting!
Jordan Brinck says
I lost my job a while back and recently took on a serving position while I continue to look for a more stable employment. I have a Master’s degree but still cannot seem to find any work. I owe a little over $1000 to Credit One bank but am also paying off debt on another credit card and my old apartment complex, along with trying to stay up to date on health and car insurance bills. I am doing my best but it has been very difficult. Best way to contact me is by email as I am typically not a person who answers the phone if I don’t know the number or am working at the time.
Michael Bovee says
I would try to stay current on this to the extend that is possible. Small balance accounts settle, but the savings after the account inflates from penalties and unpaid interest will limit the savings you can achieve.
Check out accounts to include in your settlement plan.
I also have a post dedicated to settling with Credit One Bank.
Steven R Wyatt says
I got a loan for 9000 for a central air and heating system 3 years ago i still have 2 to go but greensky is no longer doing loans and i need about 12000 to get a car can i still get one?
Michael Bovee says
What are your credit scores?
Do you have any unresolved or unpaid collections?
Do you have a steady paycheck?
Amber says
Hello. I have a 14 year old debt with CareCredit. It started as a $3000 bill, with a remaining balance of $600. I pleaded for one more day as I had a buyer for my car the next day. They denied … 14 years of no contact, and now they have seized my whole bank, my income tax, and my paychecks were also in there. Now I have $0 to my name. I really don’t want to file bankruptcy as my credit score is 701. Any suggestions, please. I was never served court papers, nor do I have bank garnishment notice. I’m in Michigan.
Michael Bovee says
It sounds like you were sued and a judgment entered against you. You should be able to verify that in your county civil court docket.
I would contact the court house tomorrow and find out the steps you need to take to contest the garnishments and levy as causing a hardship. If you qualify under your state guideline you could get funds returned to you.
I would then figure out next steps with the law firm that is handling the collections on this judgment.
Anthony says
Hey Michael, I have one account through Chase (Credit, $19,000) that I can’t afford to keep paying – specifically while I work to get out of all of my credit card debt (roughly $34,000 total). Would I be better suited to suspend payment on all of my accounts and then attempt to settle with each of the companies (CapitalOne, Goldman Sachs, Chase) in four-to-five months or should I continue to pay on the others while I let the big one fall to the wayside until I can attempt to settle?
Michael Bovee says
The answer is going to vary for each of us. Most of my feedback on this question will be based on your cash flow and whether you can raise money to fund deals.You are welcome to schedule a call with me to go over the details of your situation.
Anthnony says
I am pretty confident I can raise like $15,000 in the next five months after expenses – I would be happy to set up a call with you to flesh it out for sure.
Michael Bovee says
You can schedule the call with me here: https://calendly.com/debtbytes/15min
Lori says
We are 3 years into a Chapter 13 Bankruptcy that we had to file because my Husband’s business failed, our BK payment is 2200/ month. In Dec. 2022 my Husband lost his job, he has since found employment but is making significantly less than he was before and we are struggling to keep up with everything…We still don’t qualify for Chapter 7 and don’t want to lose our assets. We have alot of equity in our home, it is not part of the Chapter 13. We are contemplating selling our home and “Voluntary Dismissal” of the Bankruptcy and settling with the creditors. Our concern is what further damage will be to our credit if we dismiss & settle as opposed to keeping up the payments for 19 more months.
Michael Bovee says
A chapter 13 will typically prevent you from reaching most credit goals during your repayment plan. If you are able to settle quickly once the chapter 13 is dismissed, the quicker you may be able to accomplish major credit goals.
I got your other question submission and sent you an email you can reply to so that I can offer a better timeline and feedback.
Christina says
I am dealing a collections debt from a broken lease with an apartment complex from 2018. I am trying to settle the debt and get a pay to delete letter. But the collection agency has refused to provide that type letter stating; it’s against policy. This debt is preventing us from renting another apartment.
My question is two part: 1. Is there a separate credit reporting strictly for renting/rental agency? 2. How can I get this pay to delete letter.
Michael Bovee says
You typically cannot force them to delete a legitimate negative item on your credit reports. They do have to update it to a zero balance owed paid status if you resolve the balance.
Yep I screwed UP says
Sheriff served “Motion to claim exempt property” and I have 20 days! Apparently I have been sued for unpaid credit card debt dating back to 2018. Looking at my credit report, it is for $3,700. I have tried reaching out to a few “free” online lawyer pages but they have been less than helpful in the past 24hrs, they just want me to come in for a meeting and I really do not have time for that. When the sheriff delivered the paperwork he said “fill this out, return in 20 days, do not wait until day 21”.
My question is, can I contact the attorney office that is suing me, out of state, 3 states away, and arrange for payment, or are we beyond that point now that they are wanting to seize personal property per the “MOTION TO CLAIM EXEMPT PROPERTY” paperwork that was dropped off?
Michael Bovee says
You can typically still call the collection law firm to make arrangements.
I tend to find them at their least accommodating in a situation like this (judgment and trying to enforce it through property).
Jane Doe says
Hello! I appreciate any advice on this matter you may be able to provide.
I have a Care Credit card. I only applied for it to purchase some insoles from the good feet store in August of 2021, as my feet would burn when I ran. Only purchase I ever made on it. I was initially approved at $2000 limit. Upon their re-review during a hard time, they decreased my limit to $1300. I have made my payments at the minimum or more if I could for over a year. I didn’t realize the interest was deferred for an initial time period, and when that ended it basically reset the amount and put my credit utilization on my report at 111%. Now, every time I make my payment it practically resets every month. I was recently able to pay off a ton of debt and now this is the only thing dragging down my score. I feel hopeless because I used all I had to pay balances and was unable to pay on this one any further. I still make my payments. I have 100% payment history across the board. They won’t send to collections unless you miss payments for 90 days. No human will speak to me from the credit increase department either. I am heavily contemplating letting it go to collections so I can arrange for it to close out and at least no longer add to the interest on the account. Even their hardship program will only lower the monthly payment (and close the account) but it would continue adding the same interest every month. In the long run it would just increase the balance. Any suggestions?
Michael Bovee says
I would not want to take a 100 plus credit score drop from falling behind on a single small balance account like this if I could avoid it.
I would apply any extra cash I have toward more than the minimum payment until I got it to zero.
Henry Bennett says
Thank you in advance for this service.
I am 73, retired, absolutely no real assets, only a SS check each month. I live in the Philippines full time.
I have close to $30k in AMEX balances, very high 20+% interest rate, and monthly payments of now $1,200 which are almost 50% interest charges. I am thinking of defaulting. What are the consequences?
Michael Bovee says
Check out my video about dealing with debt when living abroad.
Henry Bennett says
Thank you. Can a legal finding garnish my SS pension, my only income, living here in the Philippines?
Michael Bovee says
Not in this situation. More on that here: http://consumerrecoverynetwork.com/question/social-security-pension-state-exemption-debt-collector-garnishment/
Paula says
Have a problem with Greenleaf
Apartment in Tucson AZ with
Unfair eviction and collection
Dispute, on what I don’t owe.
Michael Bovee says
I would contact a local tenants rights organization about your situation.
Nesha says
Hello, I had loans with AES. I was in contact with them the entire process. I explained my job loss for over a year and made payments. I tried several ways to file for some type of deferment but was always told I did not qualify. I made payments when I can. I spoke to an AES rep who told me I did qualify for reduced payment, and I tried to file for the process, but my application remained pending, and loans defaulted to MRS. MRS has been rude while I have tried to offer some type of payment for them but what they are asking is not reasonable especially knowing I just returned to work now a year and making less than half of the salary I had before. What exactly can i do?
Michael Bovee says
How much do the private student loans add up to?
Dee says
I was served with a lawsuit last week by the law firm of Pantenaud and Felix on behalf of Capital One for $3,500. Back in 2018, I became ill, almost didn’t make it, was hospitalized for a long time. I pulled through but now disabled, on SSI and food stamps. When I got sick I all of my credit cards (even those with a zero balance), bank accounts, and store cards were closed and charged off. I have considered hiring an attorney, but wondering if I could negotiate with the law firm on my own. I don’t have anything really but my son said he will loan me $1,000 to offer them if they will take it as a settlement to avoid going to court. I have a few questions before I contact the law firm.
1. Is there anything that I should NOT say or do when talking with the law firm?
2. Do I need to provide proof that I am disabled and on SSI?
3. Do I have to answer any personal questions, such as my living situation, SSI amount, or my disability?
4. Do you think that they may take the $1000 as a settlement in full?
5. Do they have the right to request my bank statements and financial information, or do they (the law firm) already have that information?
Thank you for all the help and information on this website. It has been most helpful and appreciated.
Michael Bovee says
Settling when sued is something I cover in more depth here: https://consumerrecoverynetwork.com/question/can-you-negotiate-and-settle-a-credit-card-debt-if-you-are-being-sued/
Outcomes tend to be between 50 and 80 percent of the balance.
I have seen some lower, and it is often when you have no assets, and can fully document a fixed income while qualifying for your state exemptions from wage garnishment.
I am doubtful they will go that low in the settlement. In the effort to get them there I would anticipate having to answer more detailed questions about my income and expenses.
There can be documentation requests.
Mina says
I have 3 Navy Federal credit union cards. 2 credit cards and 1 line of credit. I also have 2 credit cards with Penfed Credit union and 1 card with Chase Bank. I have been paying on time with all of them for years, but recently it has become more difficult to make the monthly payments. I am thinking the only or best way to get out of this mess is to stop paying and save up for a year or so then offer a settlement. Is Penfed Credit union generous with settlement amounts? Is Chase Bank generous? Are any of them likely to sue? I owe Navy over 60k. Penfed over 40k and Chase over 10k. Thank you
Michael Bovee says
Chase settlements are better than the other 2.
PenFed settlements are often 40 to 50 percent, but they sell to debt buyers now too, and that can change things depending on who is collecting.
Navy Federal settlements are in the middle.
There is at least some chance of being sued on all 3.
Lino Sanchez says
I received a civil summons packet informing me about a civil lawsuit for the amount of $1500 started by a law firm representing Midland Credit Management 2 days ago. I went ahead and contacted MCM through their website chat and was directed to the law firm handling the lawsuit. I contacted the only local bankruptcy lawyer near my county that was willing to handle my case for consultation and he suggested me to file Chapter 13 bankruptcy(which I don’t want). I was looking more to settling the debt with them and asking Midland to remove the derogatory remarks from my credit report. After giving it thought I called the law firm representing MCM today and they were very polite and came to an agreement and I scheduled a payoff on the account on April 9. They agreed to send me a letter and email agreeing to dismiss the case in court once the payment is made and they would send the payoff info to MCM as well. I asked them about Midland removing the derogatory remarks from my credit report but they told me I would have to speak with MCM because they were not authorized to negotiate credit bureau and they advice me to speak to them before the payment was made. I proceeded to call MCM and they said once they are informed the account is payed off by the law firm that it is their policy to remove the accounts that are over 2 years from credit bureau, which he confirmed it was 2 years in February. I just want to get advice if this sounds right? Am I doing the right thing? The local attorney I spoke to was not very nice and was not willing to represent me if I took the route of settling with the law firm and was pushing for chapter 13 bankruptcy.
Michael Bovee says
That all sounds about right and normal from my perspective Lino.
Lino Sanchez says
Thank you so much! I really appreciate your feedback. I have been reading and watching your blogs and you just don’t know how much I have learned in the past 2 days.
Donald Holden says
My sole income is SS. I have been treating for terminal cancer for more than 3 years. My medical bills and other debts are astronomical. What type of bankruptcy do I file?
Michael Bovee says
Talk to a local bankruptcy attorney about chapter 7.
Nikki says
I am trying to negotiate a settlement with a creditor in response to a court summons over the debt. They are asking me to provide questions about my rent/mortgage payments, income etc. The rep said they cannot offer a negotiation without this information and I would have to pay the total amount. It is not a lot $1900 but over $500 of that are interest and late fees that accrued. Should I give this information to negotiate down for the principal of the matter or just make an arrangement to pay the bill?
Michael Bovee says
Who is the creditor suing?
Who is the law firm involved?
Generally, providing that level a detail, unless it shows a fixed income and no asset scenario, is not conducive to getting a better settlement outcome.
Harrison Drew says
I really need help woth an AMEX issue, please call me i could really really use help. Have tired for over a week to find a solution and nothing. Spent 8 hours on the phone with AMEX today.
Michael Bovee says
You can schedule a phone call with me here: https://calendly.com/debtbytes/15min