Hired a debt settlement company and got sued – what now?
I received a summons for 2 of my Wells Fargo accounts. I started with a debt settlement company in February. I am told they are going to try to settle these accounts so we don't have to go to court. I have asked this debt settlement company if i should contact a lawyer and now they will not give me any advice only say to call back in 5 days and they will send me a packet in 10 days.
I was told I have to answer this summons/complaint but they don't have a form. I was told to contact county court and they don't have forms. I don't qualify for legal aid advice since both accounts are 12, 000.00. I do not know where to turn to since I do not have any money for a lawyer and I don't want my wages garnished. I believed this debt settlement company was a better choice than bankruptcy but I still couldn't afford it. I appreciate any response.
What do I do next?
—Michelle
Short answer
Being sued does not end your ability to settle. Filing an answer with general denials preserves your options and buys time, and a consultation with a debt collection defense attorney is generally free and leaves you far better prepared.
Key points on this page
- You still have options to settle after being sued, even where the original intention was to settle earlier
- Which direction you take depends on who owns the debt, who is suing, your cash flow, and how the accounts already in court are best handled
- Wells Fargo does sell debt to debt buyers, and those debt buyers do use the courts to collect
- Filing an answer with general denials at this point preserves your options and buys time to regroup and make informed decisions
- A consultation with an experienced debt collection defense attorney is generally free, and you will be far better prepared afterward
- Avoiding bankruptcy may still be possible, but it will not be as simple as hiring a settlement company and leaving it to them
I have some questions about the debt settlement company you hired and the timing of all that has transpired. You can answer those questions in the comment box below.
Debt Settlement Company Questions
My immediate answers are going to be more of a benefit to later readers of this page who may be considering hiring the typical debt negotiation firm, but will also help me offer you more foundational feedback about what you do next, and how to navigate the lawsuits with Wells Fargo.
- When you hired the settlement company, were you still current with your credit card payments?
- If you were not current, how many months late were you?
- Debt settlement companies generally have you deposit a set amount of money in escrow each month to save up and pay the deals they get. What amount have you been putting in escrow each month? What is the total amount you have in your account now?
- Do you have other debts than these 2 accounts you are being sued on? If so, who with and what are the balances?
- What were your settlements originally estimated to be by the debt settlement rep you spoke with?
- What amount of fees are you supposed to pay for the service? Are any of those fees already paid?
- What is the name of the debt settlement company you hired?
Answering the above questions will help me to give you much more than general feedback. I will also be able to make some comparisons of your remaining options to handle the situation, and the affordability of each path.
Debt Negotiations When You Have Been Sued
You do have options to manage your way through being sued for a debt. I know your intention was to settle earlier, but you still can after being sued. Which direction you go from here will be affected by who owns the debt, who is suing, your cash flow, and the best way to handle the accounts that are in the court.

Wells Fargo does sell debt to debt buyers. Those debt buyers do use the courts to collect. Each debt buyer will handle the deals they are willing to accept when settling accounts before and after suing. Are your Wells Fargo accounts sold? What is the name of the plaintiff on the lawsuit? What is the name of the attorney suing?
Filing an answer with general denials at this point will preserve your options and buy you some time to regroup and make some informed decisions. You mentioned you do not have money to hire an attorney. But you should at least consult with an experienced debt collection defense attorney. The consult is generally free, and you will be far better prepared to make some informed decisions afterward. You may still be able to avoid filing bankruptcy. But it is not going to be as simple as hiring a debt settlement company and leaving it to them at this point.
I can help you locate the type of attorney you will want to speak with in your area. Post the name of a larger city near you along with your answers to my questions. I will email contact information to you.
What you do next is going to be based on comparing your remaining options, the costs, your income, and personal financial goals right now and looking forward 2 years.
Post in the comments below and lets go from there. Anyone dealing with a similar situation is welcome to participate in the comments for feedback.
Hi Michael,
I went through Citadel Documents Solutions
5 years ago. They guaranteed me that although my credit would be bad in the beginning, at the end of the year it would be good! I paid them over $5,000 in monthly payments, and at the end of the year my credit was in not much better shape than it was to begin with, and I have never been able to reach them by phone.
I tried email, when I began to receive statements from two of the credit cards, and their reply was that they had already completed their case with me.
One of the credit cards offered me a very good deal, of dropping the amount to almost nothing, and paying that in 3 monthly payments of slightly over $187n. I took the offer and they gave me a fairly good credit report.
Now, after 5 years I still have only fair credit, and CAVALRY SPV I, LLC Assignee of CITIBANK, N.A. has just this morning filed a lawsuit (citation) against me, and I’m supposed to answer w/in 14 days. They’re demanding $5197.66 plus attorney’s fees and court costs. I’m now a senior citizen, retired, with a monthly income of my Social Security $913 and Retirement $384.51, so clearly I can’t afford this. Do I really need to appear? Do I need to hire an attorney? I live in the State of Texas; if I lose this, will I actually have to pay, or will it just show as a judgment against me. That would still be bad, because I wouldn’t be able to leave my house to my children when I pass away, or get a Reverse Mortgage, which is something I’ve been considering.
Thank you, Michael!
Patricia Schultz
What is the total of all the debts you have combined? Be sure to include the ones you thought that company handled.
I am currently experiencing this with Americor. I had three accounts Discovery, Chase and American Express. I was told to make “X” amount of payments and down the road I will be debt free. The Chase account was settled, nothing on the American Express account and they have added almost $500 to the balance since I started. Discovery was a larger account and they added over $900 since I started and filed a suit. Working with Americor they were able to reach a settlement and stop the suit but it amounted to me paying practically the original amount with a time restraint. If I had know this ahead of time I certainly would not have gone this route.
I am currently in the same situation with Americor, I have since canceled my service from them 3 days ago, I was told I would receive Cancellation Notice within 24-48 hours, and I have not received it. This debt collector has lied about the settlement total, and took their own portion out for themselves, yet I have to file a tax statement saying a larger amount was forgiven. I am being sued 2 times by citi bank, different cards. I want to work directly with my creditors as Americor has been stealing my money during a pandemic, but the companies will not talk to me until I get a confirmation that i have canceled their services. Can I sue, Americor? How can I sue?
Talk with an experienced consumer law attorney in your state about your options.
What is going on with the Citibank lawsuits?
I do not think it would be worth hiring an attorney, cost vs how much Americor took out. I just need confirmation I have canceled their services to directly make the negotiations myself!
I was served around 5 or 6 pm on a Friday before a 3 day weekend (MLK) stating I had 14 days to appear in court and would have to pay full amounts including interest accumulated. When I called the collection agency for information, they told me they cannot discuss is with me only Americor.
Look for the cancellation policy in your agreement, or call Americor to cancel.
You can ask them their policy for rescinding the power of attorney they have, and ask them to expedite it too.
Looking for the cancelation policy I noticed the agreements says they cannot be sued or held responsible etc. Why are companies like this legal?
I still cannot get contact from them so I typed a letter of termination, requesting they do not make any demands on my behalf.
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My agreement says if I don’t pay my contract is canceled. They keep the money.
Who is your agreement with?
What is your agreement for?
I was served by Wells Fargo because of a credit card debt. I have been working with Freedom Debt Relief since August 2009. They told me in the beginning that they would contact all my creditors to negotiate. And just recently found out from one of their representative that they only handle one credit card debt at a time. They did not make any contact with Wells Fargo. Now I’ve been served by them. Is there anything I can do to settle my debt with them without this going to court or me receiving a judgment? Please let me know. I need help right away!!!
What is the balance on the Wells Fargo debt?
What was the date you were served?
What state are you in?
Just recently signed up with fdr have several credit card and unsecured loan totalling 63k I’m second guessing my decision. I live I. Ny and I’m worried about my bank account bei g frozen or check garnished or bei g sued can this happen they tell me no that ther are federal laws to protect us. Just not at ease with this any advice cards are
Chase
Syncroy
Pay pal
Home depot
Capital 1
Barclay
And u secure loan with pay off
Us bank
If you were told that you cannot be sued because federal laws protect you, that is untrue.
You are at risk of being sued when you stop paying creditors in order to later settle with them.
That said, you can dramatically reduce, or even eliminate the risk of being sued, by pulling money together as fast as possible in order to settle quicker, and by settling with the banks that sue more first.
If you want to get a full assessment of that risk you can schedule a phone consult with me here: https://calendly.com/debtbytes/15min
I am at a loss and in financial ruin because of signing up with Freedom Debt relief. Ive been making monthly payments of $1588 since august 2019. I am in quite a substantial amount of debt hence signing up for what I believed to be financial help. Ive been sued by Amex and have a pending lawsuit from Wells Fargo. I have tried to connect with FDR , however just get a brush offand told”this iswhat you signed up for”. Out of my 8 accounts, only 1has been settled, with no other accounts being addressed. I also had to pay extra for their legal department to represent me in the Amex suit. I have not received any communication since January.
I am completely stressed and physically ill because of the amount of financial and legal stress I now face. They were so misleading at the beginning. I have no where to turn to because My credit score now is in the toilet(my score was well over 700 even with all my debt) I never missed a payment before the but i was drowning trying to make ends meet. Now my credit score is in the toilet, with no end in sight.
Hi
I ended up filing chapter 7 bankruptcy
Nice! It is a way faster and much more affordable option than debt settlement for those who qualify for chapter 7.
Best of success to you with your fresh start!
Hello, I didn’t know if you are still active. My story is 14 accounts and very mind boggling. Suffice to say credit cards need much reform.
Still kicking. You are welcome to post the details and ask questions if you like.
I was scammed over 10,000 from a debt çonsoldation company Prime Solution is there a chance to recover
Hi. I am finding myself in a similar situation. I have been with FDR since February and have been making bi-weekly deposits. AmEx is suing me. It appears they sold my debt to Zwicker. I don’t know what to do next. I as well thought I was taking the right steps to get out of debt and following the instructions of my debt relief company only to find myself in the court system now. Could you please offer me suggestions of what steps to take? Refer me to experienced debt collection defense attorney in LA county? Thank you so much!
I need to serve someone that is enrolled with National Debt Relief. Can I just send it to NDR?
Single mother being sued by ex nanny for wage underpayment, 15k in cc debt, lawyers fees handling the law suit. No settlement has been judged. But she’s suing me for her lawyers fees. Condsidering bankruptcy.
Time sensitive.
Suing me personally, not business cas, but federal wage suit.
Have you consulted with an experienced bankruptcy attorney yet? Read this article about finding the right attorney if not, and then do that.